Refund policy

We aim to provide high-quality footwear and a smooth shopping experience. Please review our return and refund guidelines below.

Eligibility for Returns

We accept returns only under the following conditions:

• The product is unused, unworn, and in its original packaging, OR
• The product is damaged, defective, or incorrect upon delivery

Note:
Returns are not accepted for:

• Change of mind
• Minor color or design variations due to lighting or display differences

Return Request Process

To request a return, you must contact us within 7 days of receiving your order.

Please provide:

• Your Order Number
• Clear photo or video evidence (for damaged, defective, or incorrect items)

Refunds

• Once your return is received and inspected, we will notify you of the approval status.
• Approved refunds will be processed within a few business days.
• Refunds will be issued through the original payment method used at checkout.

Important Information

• Shipping charges are non-refundable, unless the item received is damaged, defective, or incorrect.
• Refund processing time may vary depending on your bank or payment provider.
• Returned items must be in the same condition as received.
• We reserve the right to reject any return that does not meet our policy conditions.